FilmCard TERMS & CONDITIONS

 

     Please note the following TERMS & CONDITIONS prior to completing your online order.  

  • Once loaded, the value on your Empire Cinemas FilmCard can be used as full payment (when used to Book On-Line) or full/part payment at any Empire Cinema or to book tickets online at www.empirecinemas.co.uk (tickets booked on-line will incur a per ticket Booking Fee).

  • The card can be loaded with any of the following values (£5, £10, £25, £50 or £100). The maximum value stored on the card is £500.

  • The card balance cannot be exchanged for cash. Any remaining balance will be stored on the card and may be used to pay for future purchase.

  • We will aim to despatch orders placed before Noon (Mon-Fri) the same day. Otherwise no later than the next working day (Mon-Fri). All orders shipped via Royal Mail will have proof of postage and this will be deemed the end of our responsibility for the shipping of all orders but can provide a Royal Mail tracking number to support you in tracing an item.
    PLEASE NOTE ROYAL MAIL FIRST CLASS IS NOT GUARENTEED NEXT DAY. WE ONLY DELIVER TO UK ADDRESSES.


  • Empire Cinemas is unable to replace or reimburse the value of your FilmCard if it lost, stolen, damaged or its identity is stolen - please look after this card carefully and treat it just like cash.

  • The value of your Empire Cinemas FilmCard will expire if the card is not used for 12 consecutive months(excluding balance enquiries / Top Ups) and the remaining balance will be deducted.

  • To check the remaining balance on your card click 'Check Balance' on the navigation bar or click here.

  • This card is not a credit, debit or cheque guarantee card.

     Empire Cinemas reserves the right to amend these terms and conditions at any time or withdraw the card on reasonable notice.
     Your statutory rights are not affected.
     
     Empire Cinemas FilmCards are valid for use online and at the following UK locaions;
     
Birmingham Great Park, Bishops Stortford, Catterick Garrison, Clydebank, High Wycombe, Ipswich, London Haymarket, Slough
     Sunderland, Sutton, Sutton Coldfield,  Swindon, Walthamstow & Wigan.